shipping policy

Nyota Melanie ships both domestically and internationally. 

All New/Current Collection will be shipped within 2 business days of when the orders were placed. Please keep this in mind when placing expedited orders. You will be notified via email once your order is shipped. Orders will only be processed on business days.

We cannot ship to P.O. boxes or APO addresses. 

Free shipping on all orders over $100 applies to ground shipping only.

Domestic Shipping

USPS First Class: delivers 3 business days after processing.

USPS Priority Mail: delivers 2 business days after processing.

USPS Priority Mail Express: delivers the next business day after processing.

All orders placed after 1pm CST will start processing on the following business day; this includes orders with expedited shipping. We do not offer Saturday delivery.

International Shipping

USPS International Mail: delivers 10 to 14 days after processing.

return policy

We have a 7-day exchange only policy. All items must be returned within 7 days of receipt. After 7 days we will not be able to offer you a exchange. Unfortunately, we do not offer returns at this time. 

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging and tags.

Only regular priced items may be returned for an exchange. Sale items are final sale.

International orders are final sale. We do not accept exchanges on international orders.

To complete your exchange, please log into your account to place a return for exchange or contact us directly HERE. Please mail the return package to the address on the exchange form. You should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or misplaced returns. 

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed, and your new item will be shipped out within 2 business days.

If your item is defective or damaged, we will be happy to replace it with the same item in the same size. Please use our contact form on our Contact Us page to notify us about your defective or damaged merchandise. 

Nyota Melanie has the right to refuse any returned merchandise that does not meet our return policy requirements.